by Bob Leonard | Jan 31, 2022 | CPG
A new survey found that 82% of grocery shoppers and 76% of pharmacy customers purchase products primarily in-store, affirming the significant role that physical stores play in two key retail verticals. The findings were from “Decoding Consumer Affinity,” a survey of...
by Bob Leonard | Oct 18, 2021 | Brand News, CPG
Whole Foods Market has issued its 10 trends for 2022 and sees plant-based foods, sustainability, and functional ingredients thriving in the coming year. The trends were developed by the retailer’s “Trends Council,” a group of more than 50 buyers and other trend...
by Bob Leonard | Jan 4, 2017 | Uncategorized
The Connected Marketer Institute Summit & Awards Ceremony is a first of its kind event, with speakers coming from around the world, including Japan, Netherlands, Sweden, UK and throughout the U.S., and from a variety of companies: Ikea, Keurig, Amazon, Phillips,...
by Bob Leonard | Dec 1, 2016 | Uncategorized
Profound changes occur quickly, and your customer experience program can fall behind the leaders. Successful CX programs expand and evolve, with experimentation reaping many great insights. Join us and learn how to: build a business case for your organization’s CX...
by Bob Leonard | May 17, 2016 | Uncategorized
